RESERVATIONS AND PURCHASES
At San Diego Comic-Con Málaga 2026, you can get organized and plan your convention experience before the doors open. Here you’ll find all the information you need to reserve seats for panels that require them and decide which autographs and photos to pre-purchase.
Important: These procedures are handled exclusively through the Fan Portal. If you’ve already purchased your ticket, remember to activate your profile by September 23 at 11:00 a.m. (CEST).
AUTOGRAPHS AND PHOTOS
On Thursday, September 24, at 11:00 a.m., advance sales for select autographs and photographs with special guests will open on the Fan Portal.
Following this launch, we will be opening several registration periods, which we will announce on our social media channels, in our newsletter, and in news posts on our website.
Advance purchase allows you to buy and pay for your autograph or photograph in advance, before you arrive at the convention.
To access early bird sales, your Fan Portal profile must be active and your tickets must be properly synced by Wednesday, September 23, at 11:00 a.m. (CEST).
HOW DOES PRE-ORDERING WORK?
Before making your purchase, check the autograph and photo session schedules and decide which guest you'd like to meet, what type of session you'd like to purchase, and for which time slot.
Starting at 11:00 a.m. on September 24, go to the Fan Portal and select the item you want to purchase.
The full amount for the autograph or photograph will be charged during the process.
For autographs, the pre-sale allows you to purchase a maximum of two autographs per active profile on the Fan Portal and per special guest. In other words, if you want one guest to sign a print and another item for you, you’ll need to purchase two autographs for that session.
If you want a guest to sign more than two items for you, you'll have the option to purchase another ticket during the autograph session.
PANEL RESERVES: RESULTS AND ALLOCATION OF SEATS
The period for requesting panel reservations has ended.
Seats will be assigned by lottery from among all the applications received. Starting at 7:00 p.m. on Sunday, September 27, you can check the results on the Fan Portal.
If you were assigned a seat, you'll see it listed on your Fan Portal, and you'll also receive a confirmation email. If you weren't assigned a seat, you can check the results on the Fan Portal, but you won't receive an email.
IF YOU'VE RESERVED A SEAT
You'll have 24 hours to accept the spots you've secured and, if you've requested additional spots, to indicate who your companions will be.
The registration period will run from 7:00 p.m. on Sunday, September 27, until 7:00 p.m. on Monday, September 28.
To complete the process:
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Log in to the Fan Portal and accept the seats you've secured.
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If you have spots for guests, enter the nickname each person uses on their Fan Portal in the corresponding field.
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Each guest will receive an invitation on their own Fan Portal and must accept it to join the group.
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If any of the spots are for a minor, you won't need to make any assignments. Their spot will be automatically assigned.
It is important to complete the entire process within the specified timeframe. If spots in a group are not assigned before the 24-hour period ends, they will be released and moved to the waiting list.
SECOND ROUND: WAITING LIST
Any spots that become available after the first round will be reallocated to those on the waiting list.
Starting at 9:00 p.m. on Monday, September 28, those who secure a seat in this second round will be able to check the results and will have an additional 24 hours to accept their seats.
The deadline is 9:00 p.m. on Tuesday, September 29.
Once this second round is complete, any remaining spots will be transferred to the General Track and may be filled during the convention on a first-come, first-served basis, subject to availability.
YOUR ACCESS QR CODE
If you have successfully accepted and assigned your seats, on the day of your reservation you will find your QR code on the Fan Portal, and you will also receive it by email.
Show this QR code at the reservation desk in the theater to gain access to your session.
FREQUENTLY ASKED QUESTIONS
To be eligible to pre-purchase photos and autographs or to reserve seats for each day, fans must have a convention ticket and an active profile on the Fan Portal. Your profile and entries must be correctly listed on the Portal by Wednesday, September 23, at 11:00 a.m.
PANEL RESERVATIONS
Reservations are available for select sessions in Hall M and Studio M.
A portion of the seating capacity for these sessions will be allocated by lottery, and another portion will be available during the convention through the General Track, on a first-come, first-served basis.
Auditoriums 1 and 2 do not require reservations: admission will be on a first-come, first-served basis until capacity is reached.
Please note that some sessions in Hall M consist of blocks with several consecutive presentations. In these cases, your reservation will grant you access to the entire block.
You must have an active account on the Fan Portal and the ticket for the day of the linked session.
If you're going to request spots for other people, make sure they also have an active account and have linked their ticket for that day by Sunday, September 27, at 11:00 a.m.
No. Reservation requests can only be made through the Fan Portal.
The online schedule and the app are for viewing the program and organizing your schedule, but not for making reservations for panel discussions.
You can request between 1 and 4 seats for the same session, including your own seat and those of the people traveling with you, whether they are adults or children.
We recommend that you request only the number of seats you actually need.
No. The requested spots are awarded together.
If your request is selected in the lottery, you will receive all the seats you requested. If you request four seats, you will receive all four or none at all.
No. Requesting more seats does not increase your chances of being selected.
The option to request up to four seats is designed so that people attending together can secure their seats in a single request.
We recommend that you apply only for the spots you actually need and for the sessions you plan to attend.
When you submit your application, you won't need to list your traveling companions just yet.
If your application is selected and you have secured more than one seat, you'll need to log in to the Fan Portal and assign the additional seats to your guests using their tag names.
Each guest must have an active account on the Fan Portal, a ticket for the day of the linked session, and must not already have a seat reserved for that same session.
In addition, each guest will need to accept the invitation from their own Fan Portal.
Children are also included in the number of spots requested.
For example, if you are attending with a minor, you must request two spots.
However, children are not assigned a tag name afterward. They will enter with the adult to whose account their admission is linked and must always be accompanied by that adult.
Yes. You can sign up for as many sessions as you want, even if some of them overlap.
However, if two sessions overlap, you can only make a reservation for one of them.
Yes. During the 48-hour registration period, you can register for as many sessions as you like on any of the four days of the convention, as long as you have a ticket linked to the day of each session.
No. The time you submit your application does not affect your chances.
The application period will run from Friday, September 25, at 11:00 a.m. until Sunday, September 27, at 11:00 a.m. An application submitted at the beginning of the period is just as valid as one submitted at the end.
Once the application period has closed, spots will be assigned by lottery.
The results of each request will be posted on the Fan Portal throughout Sunday, September 27.
You will also receive an email notification with the results.
If your request is selected, you'll need to log in to the Fan Portal and accept or decline the reservation.
If you've secured more than one spot, you'll also need to assign the additional spots to your companions using their tag names, and they'll need to accept the invitation from their respective profiles.
You'll have 24 hours to accept your reservation, assign the additional seats to your guests, and have them accept their invitations.
We will let you know exactly when that period begins once we have sent out the emails with the drawing results.
Any spots that have not been accepted by the end of the 24-hour period will be canceled and moved to the General Queue for that room.
As long as the 24-hour window remains open and your guest has not yet accepted the invitation, you can withdraw it and assign that spot to someone else.
Once accepted, the reservation is linked to that person.
If you know you won't be able to attend, decline the reservation instead of accepting it.
A reservation that has already been accepted cannot be canceled.
Not getting a reservation doesn't necessarily mean you can't access the dashboard.
A portion of the seating capacity in Hall M and Studio M will be available through the General Line, on a first-come, first-served basis. In addition, any reserved seats that ultimately remain vacant will also be made available in this line.
Please arrive at the room before the panel begins; if there are seats available, you will be admitted on a first-come, first-served basis.
No. There will be no waiting list or second round of the drawing.
Any spots that are not assigned, are not accepted within the established time frame, or subsequently become available will be transferred to the General Pool for that room.
Go to the reservation line for the venue and show the QR code for your reservation, which you'll find on the Fan Portal.
You must have checked in at the registration desk at least 10 minutes before the session begins.
From that point on, reserved spaces that have not been validated will be moved to the General Lane.
No. Having a reservation does not mean you can arrive at the theater at any time.
You must scan the QR code at the reservation line at least 10 minutes before the session begins. If you do not, your reserved spot will be moved to the General Line.
Reservations are personal and non-transferable and are linked to the ticket used to make the request.
Additional seats may only be assigned to companions through the procedure outlined on the Fan Portal and may never be transferred in exchange for money.
Any reservation made or transmitted in violation of these terms and conditions may be canceled.
No. The reservation guarantees access to the event under the established conditions, but the seating arrangement, reserved areas, and seat locations are determined by the organizers.
If a session is rescheduled or canceled, the organization will use the Fan Portal to notify fans of how the change affects their reservations.
If you are unable to request a reservation, please note that your Fan Portal profile had to be activated and your tickets linked by 11:00 a.m. on September 25.
Also, keep in mind that you must be at least 18 years old to participate.
If your profile was activated in a timely and proper manner, you are over 18 years old, and you are unable to make a reservation, please email us at info@sandiegocomicconmalaga.com.
AUTOGRAPHS AND PHOTOS
You can make an advance purchase for up to two people and pay the total amount for both.
For autographs, each ticket allows you to have one item signed. If you want two signed items, you'll need to purchase two tickets.
Children under 18 do not have to pay to be in the photograph when they are accompanied by the adult who made the purchase.
If they are not accompanied by that adult, they must enter through the General Lane.
No. Pre-purchasing autographs and photos costs the same as buying them during the convention.
No. The €20 voucher cannot be used for advance digital purchases made through the Fan Portal.
The voucher may be used during the convention at designated locations.
You can try to attend the session via the General Track during the convention. Check the schedule in the digital agenda beforehand.
If you had purchased a ticket in advance, the Fan Portal will automatically process a full refund, and you will receive an email notifying you.
You'll receive an email with the change, and you can view the updated schedule on the Fan Portal.
If the new schedule conflicts with a panel for which you had already secured a reservation, that conflict will not entitle you to a refund.
Yes. You can provide them with the corresponding QR code. Once it's scanned, it will be redeemed and can no longer be used.
Didn't find the answer you were looking for? Use the website's live chat to ask any general questions about San Diego Comic-Con Málaga.
If you need help with an issue related to a pre-purchase of autographs or photos, you can email us at info@sandiegocomicconmalaga.com.


